All our products come from the countries of origin where the plants naturally grow. For Kratom the countries of origin are mostly Indonesia and Thailand. We are in direct contact with the local distributors and farmers.

We ensure the high quality of our products through regular labtests of product samples for toxins and heavy metals. Also, we follow the feedback given us from customers and will forward any dissatisfaction to our local distributor and farmers we are in direct contact with. Our refund policy allows an uncomplicated 30-day refund on all products!

Kratom is legal in most parts of the world. The legality of kratom is decided on a federal level in the counties, cities and states of the USA. Please keep yourself updated of new regulations or contact us if you have any doubts.

Kratom is currently illegal in these states (and cities) in the US:

• Alabama
• Arkansas
• Indiana
• Vermont
• Rhode Island
• Washington D.C.
• Wisconsin
• Sarasota County (Florida)
• San Diego (California)
• Jerseyville (Illinois)
• Denver (Colorado) – banned for human consumption
• Ohio

(ban list updatet Oct. 2018)

Kratom is not approved for any oral use or classified as a food or medical supplement. Those regulations are made by the FDA and all kratom sellers abide by these rules. That is why every product description contains this warning: Our product is not sold for human consumption. For external use only. This product has not been approved by the U.S. Food and Drug Administration (FDA) and therefore, is not intended to diagnose, treat, cure, or prevent any disease. See Import Alert 54-15 issued by the FDA for more information.

Due to the current situation in the US with unable credit card processing for "High Risk" products such as Kratom we have to fall back on alternative payment methods for the moment. Please follow the instruction below.

Cash App: Similar to Paypal!

1. Choose this payment method for checkout.

2. Download the mobile app. Follow app instruction and make sure to connect debit card or bank account.

3. Our screen name will be provided after the order is completed.

4. Search for the screen name and send the money. Please do not mention any product name, order or Kratom. Customer Name only!

Our customers' satisfaction is our main priority. That is why we offer a full 30-day refund on all of our products.

If you are not satisfied with a product, we ask you to contact us through our customer service form on our website section 'Contact Us' . We require your name and order number. For quality improvement we would ask you to shortly describe the issue. Once we have received the product(s) we will issue a full refund of your purchase price excluding any shipping cost within 3-5 business days.

Please read our full return & refund policy here https://www.edengrows.org/pages/refund-and-return-policy

Write us your questions or comments in this section https://www.edengrows.org/pages/contact-us .

Please ensure to enter the correct email or our response will not get to you. Be aware that we operate in Pacific Standard Time from 10 a.m. to 8 p.m . We try to answer within 2-4 hours.